Purl's Sheet Metal & Air Conditioning Blog: Posts Tagged ‘Customer Service’

Purl’s Sheet Metal & Air Conditioning receives the 2017 Carrier President’s Award

Tuesday, April 4th, 2017

We are so proud to announce that Purl’s Sheet Metal & Air Conditioning was awarded one of Carrier’s highest awards “The President’s Award”. This award is only presented to Carrier Factory Authorized Dealers. Carrier Factory Authorized Dealers are an elite group of dealers that are required to meet a strict set of standards set forth by The Carrier Corporation. Of that group, only the top 2 percent in the nation qualify to receive the President’s Award.

2017 Carrier Presidents Award

Pictured from left to right:

Chris Nelson (President North America HVAC Systems) Steve Small (Sales and Operations Manager Northern & Central CA Sigler Wholesalers), Brian Driggs (Owner of Purl’s Sheet Metal and Air Conditioning), David Meyers (VP Residential Sales Carrier), Matthew Pine (VP Marketing HVAC Residential Carrier)

The award is based on a dealer’s representation of the Carrier product line, customer satisfaction, excellence in business and sales leadership. The number of years as a loyal Carrier Dealer also contributes to the award criteria. President’s award winners are invited to serve as part of a national sounding board to the Carrier brand leadership team.


2017 Carrier President's AwardPurl’s Sheet Metal & Air Conditioning has been a Carrier Dealer since 1973 and a Factory Authorized Dealer since the program began in 2003. The Presidents Awards were presented during the Annual Carrier Factory Authorized Dealer National Dealer Meeting held March 15-18th in New Orleans.
Purl’s Sheet Metal maintains and services HVAC equipment and our team is available to handle all of your maintenance and emergency needs. To learn more about Purl’s Sheet Metal and the complete range of cooling and heating products and services we offer contact us today.

2017 Carrier President's Award

Purl’s Sheet Metal and Air Conditioning was awarded the 2017 Carrier President’s Award.

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Purl’s Sheet Metal & Air Conditioning Earns Esteemed 2015 Angie’s List Super Service Award!

Friday, January 15th, 2016

Award reflects company’s consistently high level of customer service

Purl’s Sheet Metal & Air Conditioning has earned the service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of service provided to members of the local services marketplace and consumer review site in 2015.Angies_LIst_2015_Super_Service_low_resolution

“We are proud to have earned the Super Service Award from Angie’s List and to have earned an “A” rating based on customer reviews.” said Brian Driggs of Purl’s Sheet Metal & Air Conditioning.

“Only about 5 percent of the HVAC Contractor in the Fresno/Madera market have performed so consistently well enough to earn our Super Service Award,” said Angie’s List Founder Angie Hicks. “It’s a really high standard.”

Angie’s List Super Service Award 2015 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade; the company must be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.
Service company ratings are updated daily on Angie’s List. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality

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