Reviews

Facilities

Scott Emerzian - Madera, CA
17 days ago

Hugo did a excellent job for us and did his job with a very positive attitude. Great job Hugo!

Response from Purl's Sheet Metal & Air Conditioning:

Thank you for the great feedback! We appreciate your business and we will pass on the compliments!

Quick. Efficient. Extremely personable.

Roddy - Chowchilla, CA
48 days ago

Technician came, quickly diagnosed the problem and fixed it.

Response from Purl's Sheet Metal & Air Conditioning:

Thank you for the 5 star review! We are glad we could get there quickly and get your system up and running.

Great Service

Joyce - Madera, CA
52 days ago

As usual Purl’s personnel did a fantastic job. David Barnes listened to my concerns and took care of my a/c.

Response from Purl's Sheet Metal & Air Conditioning:

Thank you for the fantastic review. Our team takes great pride in quality work!

Great job, clean and best price.

Bill - Clovis, CA
58 days ago

Very honest, great workmanship and have and will continue to recommend them to anyone needing any a.c. or heater work.

Response from Purl's Sheet Metal & Air Conditioning:

Thank you for the nice words! We work hard to keep a clean job site and provide great customer service. We will pass on your compliments to our team.

Absolutley great service!

Gloria - Madera, CA
58 days ago

Service was awesome. David showed up on time, found the problem explained it to me thoroughly and worked quickly to fix it.

Response from Purl's Sheet Metal & Air Conditioning:

Thank you for the 5 star review- We appreciate your feedback and will share it with our team in the daily meeting!

Two houses

Don - Madera, CA
59 days ago

Recently we had to replace two complete ac units, one in Fresno and one in Madera. In both instances the employees were gracious, friendly and respectful. Although in both instances their were two novice trainees, each appeared as described. The expertise exhibited by those in charge was gratifying and the results we are enjoying speak for itself.. We have done business with Purl's for over 25 years and they have yet to let us down.

Response from Purl's Sheet Metal & Air Conditioning:

Thank you for being a long time and loyal customer, we appreciate you and your continued support! We will share your comments with our team in the daily meeting!

Fantastic service, great employees!!!

Chris - Firebaugh, CA
63 days ago

Purl's guy's showed up at out house on time and got to work immediately after walking my wife through the process. She was extremely happy with the three gentlemen that came to install our new unit and it works incredibly well! We are so overjoyed with our new package unit and can not wait to start reaping the benefits of having a new more efficient unit. Thank you Jeff, Kenny, Sergio, and the other gentleman my wife did not meet. You all did a fantastic job and thank you Jeff for getting everything situated for us!

Response from Purl's Sheet Metal & Air Conditioning:

We are so glad our team did a great job at your change out- Our goal is to give our customers great service! Thank you for your business.

Responsive;Professional;Great Service

Julie - Oakhurst, CA
64 days ago

Of course in July, our HVAC system started giving us trouble after almost 29 years of service. We got 5 quotes for replacement of our system. Purl's beat the other companies hands down. Purl's was the ONLY company that offered to charge our AC system to hold us until they could schedule the install. After they recharged the system, they checked in with us to make sure we still had cool air. That is what customer service is all about and what makes customers come back. We live in the mountains and it is hard to get quality service up here. We highly recommend Purl's Sheet Metal and AC.

Response from Purl's Sheet Metal & Air Conditioning:

Thank you for the fantastic review- So glad you put your trust in Purl's to replace your system! Great customer service is important to us! We will share this with our whole team and we are so happy to hear it was a great experience!

Knows his business and very helpful and friendly

Don - Madera, CA
66 days ago

New Carrier Heat Pump

Manuel - Madera, CA
70 days ago

Purl's guys were just excellent. They were on time, friendly and very efficient. If I had a question, they answered it fully. They explained how the new unit worked, helped get my wifi set up on the thermostat and showed me how it worked. Definitely the best AC guys in Madera. Highly recommend. What they quoted me, is what I paid.