Reviews
A blessing as always the technician Kenny came out today to help with my unit. They moved at lightning g speed in response to my call Sunday evening by 8:10 am on Monday and had my unit working perfectly. Good job purls
Purl's Sheet M. & AC installed a complete Heat Pump system (same system heats and cools interior air), including ducting and registers. They also installed a new tankless (on demand) water heater. They also made recommendations based on my particular situation. They provided different options and I made the final choice of which units to install. They were patient with my taking a number of days to review the alternate proposals, do research on the Internet and ask them more questions. After I made the final purchase decisions Purl's technicians did the work in a timely manner and kept the work areas clean while also containing the dust. When completed they removed all refuse and an old evaporative cooler, wall heater and water heater. I've been using the new systems for about a month and very happy so far. I should also see some significant reduction in energy use, but I need to have more time to see how that works out. Since I made the final choices on the systems installed, I will be responsible for whether there are significant financial savings.
My home is in Fresno, but I chose a Madera based company, Purl's, to provide my new systems. When I researched, including getting bids from Fresno based companies, I was disappointed by the results. I researched companies on the Internet and discovered Purl's. I'm glad I did.
Awesome service! Great, hard working guys, hard to find these days! Love my new system, thanks again Purl's!
I loved working with them all the way from the sales staff to the installation crew. Very informative and did exactly what they said they would do. They had a tough installation with little room to work but did the job perfectly!
Our fireplace insert would not stay on. Was efficiently repaired within 24 hours of call. Technician was professional and courteous. Price was extremely reasonable.
First off, I contacted Purl's for a quote regarding a new AC unit and Jeff came out. He crawled around in our attic space and I was worried about the guy having a heat stroke. It was probably between 98-100 degrees outside temperature at the time. So I could only imagine how warm it was in our attic. Jeff not only educated myself on my current AC unit, but provided lots of valuable information about the situation at hand. His team that also came out were very professional and courteous. Besides the 49er fan!!! ???? jk. Anyways, they did a Great job and made our lives so much easier... Thanks to Purl's, Jeff, and the hardworking team..
I want to thank Jeff Fagan who was so patient with me while we tried to schedule my AC/Furnace installation during days that kept returning to triple digit heat. We finally were able to schedule it the first week of Oct.
Luke, Ernesto, and Victor were here on Wed and Thurs. They worked diligently each day, were so very respectful, and just a pleasure to have around my home.
Luke, Ernesto, and Chuck returned on Fri to complete the work and to add the much needed insulation. Again, nothing but professional work ethics by all and a pleasure to have around my home.
I'm not savvy about these types of things but everything appeared to go smoothly and I feel confident that I will have a much more comfortable house in the months ahead.
Again, thank you all so much for making this process so easy for me.
Linda
