First off, I contacted Purl's for a quote regarding a new AC unit and Jeff came out. He crawled around in our attic space and I was worried about the guy having a heat stroke. It was probably between 98-100 degrees outside temperature at the time. So I could only imagine how warm it was in our attic. Jeff not only educated myself on my current AC unit, but provided lots of valuable information about the situation at hand. His team that also came out were very professional and courteous. Besides the 49er fan!!! ???? jk. Anyways, they did a Great job and made our lives so much easier... Thanks to Purl's, Jeff, and the hardworking team..
I want to thank Jeff Fagan who was so patient with me while we tried to schedule my AC/Furnace installation during days that kept returning to triple digit heat. We finally were able to schedule it the first week of Oct.
Luke, Ernesto, and Victor were here on Wed and Thurs. They worked diligently each day, were so very respectful, and just a pleasure to have around my home.
Luke, Ernesto, and Chuck returned on Fri to complete the work and to add the much needed insulation. Again, nothing but professional work ethics by all and a pleasure to have around my home.
I'm not savvy about these types of things but everything appeared to go smoothly and I feel confident that I will have a much more comfortable house in the months ahead.
Again, thank you all so much for making this process so easy for me.
Adrian was fantastic! Very professional, honest and knowledgeable. I highly recommend Purl's !
great company to work with 5 star rating
I always ask for Rick. He is professional, knows how to fix what I need, does not try to sell things I don't need. He is excellent to work with, Thank You!!
Jeff was very professional and went the extra step to make sure we stayed cool until our appointment date. Offered to put in more Freon in my old unit free of charge to accommodate their busy schedule. Called around for other quotes and no one offered this type of service. Very happy with my new unit and how they don't cut corners to under sale you a lesser unit. By far the best warranty and their years in business speak for themselves.
Always wonderful to work with. Great group of people. Professional job well done
I just wanted to let Purls know Eddie was fantastic. He was professional and courteous. He wore his mask around me even as hot as it was. He worked to find what was wrong with our unit. Thankfully ???? he found it and we are cool again this evening. Thank you!