Reviews
Very satisfied with service, would use again and recommend to family and friends.
They are very good at responding. I happened to call after hours about 5:35PM for maintenance at my work, I left a voicemail and when I opened at 8:30AM he next morning "Vanessa" was already returning my call!!! (we open at 8:30AM) I would highly recommend Purl's to all my friends and family. Thank you for your speedy service and great customer service!!
Great service and very fast and knowledgeable techs.
Purls Sheet Metal was the only company to answer me on a hot Saturday morning when my AC decided to stop working. Not only were they the only ones to answer but were there in 15 minutes and fixed the problem within the hour!
I have used then ever since. Every single time they have serviced or home wether its for our AC, furnace or cleaning out dryer ducts, you would never knots they have been there. So kind, clean & tidey!
"We want you to know how happy we were to have Jack as our Service Technician today. He was professional, answered all our questions and did a good job on our AC and was a nice person to have in our home. Thank you for sending Jack!"
Technician serviced our air conditioner for summer, replaced thermostat, inspected ductwork and replaced a torn duct. Very professional, on time, services done exactly as requested, no problems or issues - good job!
Their services were great. The guys were very professional, and they were very prompt. They went the extra mile, and so that was excellent. They were friendly, the service technician that came to my home was on time, and he just provided a great service.
I called them out and advised them that one of my 3 A/C units are tripping its breaker when the outside temp is above 105 degrees. I figured the compressor was going to need replacement. The tech found that the A/C unit was incorrectly wired at the breaker box. He change the wiring and moved the unit to a 30Amp breaker (which it should have been on in the first place) from the 2-20 Amp breaker wired in series! He also noticed that one of my other A/C units was not starting up properly and replaced it Start-Up Capacitor. The tech did an awesome job. He did not try to "Over Up-Sell" me. They were honest and did a good job. I will use them again in the future.
Having been a customer for many years, we couldn't be more pleased with Purl’s service. Employees have always been professional, knowledgeable and friendly and especially thank Brian, Bob and Randy for their assistance over the years. We appreciate saving such a quality company in our community and look forward to our continuing business relationship.
