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Emily Davis Scroggins's Profile Image
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Emily Davis Scroggins, 3+ years ago
Katherine C.'s Profile Image
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Katherine C.

Owning a rental home out of town makes it hard to get companies to do service for you via just a phone call. So many wanted me to drive to the business and make the necessary arrangements and made me feel as if I was inconveniencing them with my questions. I then remembered my parents had used Purl's back in the 1990's so I gave them a call. From the moment they took my first call until the job was completed, I felt as though my business was appreciated and that I was not a bother. The office ladies kept in touch with me over invoices and Chris doing the job kept me updated with the work being done. The original A/C unit was installed by their company back in the mid 1940's and just recently stopped working, due to age. I gave them my tenant's phone number and they even worked with her as to her availability to be home for them to come and go as needed for the job. I HIGHLY recommend this company! Professional, appreciative, availability, and honest. Very hard traits to find in businesses these days. THANKS PURL'S FOR SUCH GREAT SERVICE AND EXPERIENCE! MUCH APPRECIATED!

Katherine's Profile Image
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Katherine

Thank you Purls! I lived in Madera for over 30 years and have never had customer service as great as I have with your company. This is how you were for my parents in the 1990’s, and why I chose to return for my purchase.

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Thom

We have hot water again! Thank you to Kurt and the guys from Purl’s Sheet Metal for getting the new water heater unit installed so quickly.

Darlene's Profile Image
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Darlene

The Dealer was efficient, never rushed us. They were knowledgeable and honest. This team during the installation was amazing!

Rhonda's Profile Image
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Rhonda

Last summer our air went out! It was the HOTTEST day of the year. The Purl's Staff were amazing and reasonable. Within minutes we were nice and comfortable again. Thank you Purl's!

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Linda

Punctual, honest, patient, friendly and professional! Purl’s is a company we can greatly recommend and has excellent staff.

Jan's Profile Image
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Jan

Service Technician took the time to explain the systems operation and trouble shooting. I really appreciated that! Excellent Job!

Lorraine's Profile Image
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Lorraine

They were here within an hour after I called! Excellent Service!

Ron's Profile Image
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Ron

Outstanding products and service. Purl’s is a very well established family business in our community.

Don’t Just Take Our Word for It

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Mark Mansfield, Last week

I have used Purls for my HVAC at my home as well as at my business for the past 20 years. They have never let me down, and I would not hesitate to refer...

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Steve Taylor, Last week

Our air conditioning was having issues a week ago on Friday. I contacted a different company because they had installed a hot water heater for us in June....

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Jeff Graham's Profile Image
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Jeff Graham, This month

I called to have my AC unit serviced. I was expecting a week waiting period. I was happy to hear that they would be here the following day. ??????

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Roland Campbell's Profile Image
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Roland Campbell, This month

Very good work and convenient. Highly recommended

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Murray Anne Rigby's Profile Image
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Murray Anne Rigby, Last month

Purl's replaced our A/C unit and duct works years ago. We enrolled in their maintenance program and have always been impressed with the professional and...

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