“Owning a rental home out of town makes it hard to get companies to do service for you via just a phone call. So many wanted me to drive to the business and make the necessary arrangements and made me feel as if I was inconveniencing them with my questions. I then remembered my parents had used Purl’s back in the 1990’s so I gave them a call. From the moment they took my first call until the job was completed, I felt as though my business was appreciated and that I was not a bother. The office ladies kept in touch with me over invoices and Chris doing the job kept me updated with the work being done. The original A/C unit was installed by their company back in the mid 1940’s and just recently stopped working, due to age. I gave them my tenant’s phone number and they even worked with her as to her availability to be home for them to come and go as needed for the job. I HIGHLY recommend this company! Professional, appreciative, availability, and honest. Very hard traits to find in businesses these days. THANKS PURL’S FOR SUCH GREAT SERVICE AND EXPERIENCE! MUCH APPRECIATED!”
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